Getting Started 7

• FxSway ➫ Steps from Sign up to Trading.
• FxSway ➫ Opening an Account and Verifying your E-mail Address
• FxSway ➫ Identity Verification
• ➫ Funding your Account
• ➫ Accessing your Trading Account via Web Trader

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Generic Inquiries 11

• ➫ Two-Factor Authentication?
• ➫ Age Requirements
• ➫ Resending the Account Verification Email
• ➫ Where is FxSway located?
• ➫ Identity Verification Guidelines

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Referral Program 7

• ➫ Becoming an Affiliate
• ➫ Referring a Friend
• ➫ Affiliates Commission - How much Commission will I Earn?
• ➫ Affiliates Commission- When will my Commission be Paid?
• ➫ Affiliates Campaigns

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Promotions / Social Media 1

• ➫ Joining our Telegram Channel

Business Account Information 3

• ➫ Creating a Business Corporate Account
• ➫ Documents needed to verify your Corporate Account
• ➫ How to Submit your Documents for your Corporate Account

Generic Profile Inquiries 11

• ➫ Support PIN
• ➫ Why am I having issues with my phone number?
• ➫ Can I Submit Documents Manually?
• ➫ How long does it take to Verify my Account?
• ➫ Verify or Update your Phone Number

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Safeguarding your Profile 14

• ➫ Setting Up your 2FA via SMS
• ➫ How to Deactivate your 2FA if set up via SMS
• ➫ Setting Up your 2FA via Authenticator App on Desktop
• FXSway ➫ How to Deactivate you 2FA if set up via an Authenticator App
• ➫ Are my Funds Safe and Secure?

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Funding General Inquiries 5

• FXSway ➫ Funding Options Available
• FXSway ➫ Withdrawal Options Available
• ➫ Currency Wallets
• ➫ Withdrawal Selfie Information
• ➫ Deposit Status

Funding - Deposits 14

• ➫ Minimum And Maximum Funding Limits
• ➫ Funding my Account using Bitcoin
• ➫ Depositing via 3rd Party Provider using your Credit/Debit Card (Option 2)
• ➫ How Long does the Deposit take to Hit my Account?
• ➫ Important Information when Funding your Account

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Funding - Withdrawals 5

• FXSway ➫ Withdrawing Funds via Bitcoin.
• FXSway ➫ How long does a Withdrawal take to hit my Account?
• ➫ Canceling a Withdrawal Request
• FXSway ➫ Information regarding your Withdrawal
• FXSway ➫ Why Am I Required to Complete a Live Selfie Request When Withdrawing My Funds?

Funding - Fees 4

• ➫ Are there any Deposit Charges?
• ➫ Are there any Withdrawal Fees?
• ➫ Are there any Inactivity Charges?
• ➫ Trading Commission Fees

Generic Trading Inquiries 10

• FXSway ➫ Hedging, Scalping, News Trading
• FXSway ➫ Why are my Funds not visible in MetaTrader after depositing?
• FXSway ➫ Short Swaps vs Long Swaps
• FXSway ➫ Do all Pairs have the Same Swap Fees?
• FXSway ➫ Information Regarding Leverage

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Trading Information 11

• FXSway ➫ I Don't See my Funds in my Trading Account
• FXSway ➫ I Can't Open a Trade
• FXSway ➫ How to Find How Much Commission is Charged on MetaTrader
• FXSway ➫ Leverage that we Offer
• FXSway ➫ Margin Calls and Stop Out Levels

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MetaTrader Inquiries 25

• FXSway ➫ How to Check Market Open Times in MetaTrader?
• FXSway ➫ How Do I Customise MetaTrader Charts?
• FXSway ➫ How to See More Details about an Instrument/Pair?
• FXSway ➫ How To Remove Account In MetaTrader?
• FXSway ➫ How to Enable or Remove One Click Trading?

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Getting Started with PAMM Accounts 14

• FxSway ➫ PAMM Accounts Explanation
• FXSway ➫ How do PAMM Accounts work?
• FXSway ➫ What is an Investor?
• FxSway ➫ What is a Money Manager?
• FXSway ➫ What is a "Pool of Funds"?

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PAMM Accounts - Investor 14

• FXSway ➫ How can I Create an Investor Account?
• FxSway ➫ How can I Join a Fund?
• FxSway ➫ Withdrawing from a PAMM Fund
• FXSway ➫ Calculating an Investor's Profit
• FXSway ➫ Setting an Auto-Close Stop Loss as an Investor

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PAMM Accounts - Money Manager 22

• FxSway ➫ Creating a PAMM Manager Account
• FXSway ➫ Creating a Fund Account
• FXSway ➫ Accepting Requests into/out of your Fund
• FXSway ➫ Changing a Fund's Publicity
• FXSway ➫ How many Manager accounts and Funds can I create?

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