What documents may I submit to verify my identity for the KYC process?

↳ For Proof of Identity verification (POI), we require one of the following documents:

• National Identity Card
• Passport
• Drivers License
• Permanent Residence Documentation

Temporary residence permits or other types of identity documents will not be accepted.

Guidelines:

• Must be an official government-issued document.
• We need to have an image of both the front and back of the document.
• Must be able to see the full, four corners of the document.
• Client must be aged 18 or over.
• Document cannot be expired, must still be valid/in date. (Document invalidation takes place 5 days prior to expiration on system).
  
• Cannot be a screenshot from a computer or mobile device.
• Must state your Date of Birth.
• Please ensure the document is not password protected.
• File format: .jpeg or .png files only.

Tampered or edited documents will be automatically rejected and any minors found will be suspended.

↳ Examples of how we require your document to be submitted may be found below:

Acceptable: 

• Full document provided (all four corners showing).
• Image quality is overall good.
• Not edited or tampered.

Unacceptable:

• Document is torn.
• Not all the information can be seen.