What documents may I submit to verify my address for the Identity Verification process?

  For proof of address verification (POA), we require one of the following documents: 


  • Bank Statement (Please cover any credit card details with a piece of blank paper)
  • Utility Bill (Water, Gas, Electric, etc)
  • Tax Certificate


  • Must be able to see the full document. All four corners must be visible and not cropped. (Account numbers and sensitive information can be covered with a piece of blank paper).
  • The document must be dated within 3 months (90 days) of present-day and issues date needs to be visible. 
  • Must state your full name and address.
  • Must show some form of the official logo of the entity, stamp, or notarization.
  • Ensure the document is not password protected.
  • File format: JPEG or PNG files only.

Examples of how we require the documents may be found below.


  • All four corners of the document are visible.
  • Not cropped or edited.
  • The image quality is overall good.
  • The logo of company, date of issue, client's full name, and address are visible. 


  • The document is cropped.
  • Missing information.