What documents may I submit to verify my address for the KYC process?

  For proof of address verification (POA), we require one of the following documents: 


Acceptable:


  • Bank Statement (Please cover any credit card details with a piece of blank paper)
  • Utility Bill (Water, Gas, Electric, etc)
  • Tax Certificate


Guidelines: 


  • Must be able to see the full document. All four corners must be visible and not cropped. (Account numbers and sensitive information can be covered with a piece of blank paper).
  • Document must be dated within 3 months (90 days) of present-day and issues date needs to be visible. 
  • Must state your full name and address.
  • Must show some form of official logo of the entity, stamp, or notarization.
  • Ensure the document is not password protected.
  • File format: JPEG or PNG files only.



Examples of how we require the documents may be found below.



Acceptable:




  • All four corners of the document are visible.
  • Not cropped or edited.
  • Image quality is overall good.
  • Logo of company, date of issue, client's full name, and address are visible. 



Unacceptable:



  • Document is cropped.
  • Missing information.