Why were your Documents denied?
↳Proof of ID Document:
- Documents must be a Driving License, Passport, or another Government-issued ID document.
- The picture of the document must be a clear colored photo that's not expired with your date of birth visible and all four corners of the document showing in the photo.
- Document invalidation takes place 5 days prior to expiration on the system. If your document is expiring within 5 days, please upload an alternative.
↳Proof of Address Document:
- Documents must be a Bank Account Statement, Credit Card Statement, or Utility Bill.
- We do not accept Mobile Bills.
- Documents must be still valid, not expired, and issued within the past 90 days.