If you have a problem with a Trade, our Trade Support Specialists will gladly assist you with any queries you may have. For us to be able to solve your query, we will need you to provide us with your Trade ID.

Follow these steps to find your Trade ID on MetaTrader:


  • Open MetaTrader on your Desktop
  • Click on the Account History section
  • Find your Tarde ID


  • Open the MetaTrader app on your Mobile Device
  • Tap on the History section
  • Tap on the balance of your account
  • In this section, you will find more information linked to your account, including the Trade ID

So that our team can assist you accordingly, kindly submit a ticket including your query and your Trade ID number. That's it! Your query will be resolved shortly.