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Generic Inquiries

FXSway ➫ Two-Factor Authentication?
What is Two-Factor Authentication and why should I make use of it? Two-Factor Authentication (2FA) is a standard authentication process, utilized by ...
Fri, 5 Aug, 2022 at 5:11 PM
FXSway ➫ Age Requirements
How old do I need to be to sign-up to FXSway and start trading?  You must be over 18 years of age on the day of registration. If I am not 18, ca...
Thu, 11 Aug, 2022 at 5:27 PM
FXSway ➫ Resending the Account Verification Email
I have attempted to sign up but haven't received the verification email. What can I do? ↳ If you have not received the email, you may: Check you...
Thu, 11 Aug, 2022 at 5:27 PM
FXSway ➫ What is our Mailing Address?
Where is FXSway located?  Our mailing address is FXSway LLC Griffith Corporate Centre, Suite 305, Kingstown, St. Vincent, and the Grenadines. ...
Thu, 11 Aug, 2022 at 5:28 PM
FxSway ➫ Identity Verification Guidelines
What documents may I submit to verify my identity for the KYC process? ↳ For Proof of Identity verification (POI), we require one of the following docu...
Thu, 11 Aug, 2022 at 5:28 PM
FXSway ➫ Address Verification Guidelines
What documents may I submit to verify my address for the KYC process? ↳  For proof of address verification (POA), we require one of the following documents...
Thu, 11 Aug, 2022 at 5:28 PM
FXSway ➫ Contacting Support
I would like to speak to an agent regarding a query, how can I find help? ↳ Our agents are available 24/7 through various methods such as: Live C...
Thu, 11 Aug, 2022 at 5:28 PM
FXSway ➫ Restricted Countries
Do you restrict any countries from signing up? ↳ Due to laws set in particular countries, we currently restrict and prohibit access to our services to...
Thu, 11 Aug, 2022 at 5:29 PM
FXSway ➫ How to Update Marketing Preferences
How can I update my marketing preferences? ↳ Your marketing preferences may be updated from the Settings tab. Click on the Settings tab on you...
Thu, 11 Aug, 2022 at 5:29 PM
FXSway ➫ Do we offer Islamic Trading Accounts?
Do we offer an Islamic Trading Account?  ↳ Yes, Islamic Trading Accounts are available on FXSway. An Islamic Trading Account has no swap or rollover f...
Thu, 11 Aug, 2022 at 5:29 PM