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Generic Inquiries

FXSway ➫ Two-Factor Authentication?
What is Two-Factor Authentication and why should I make use of it? Two-Factor Authentication (2FA) is a standard authentication process, utilized ...
Mon, 5 Jul, 2021 at 7:16 AM
FXSway ➫ Age Requirements
How old do I need to be to sign-up to FXSway and start trading?  You must be over 18 years of age on the day of registration. If I am not ...
Mon, 5 Jul, 2021 at 7:14 AM
FXSway ➫ Resending the Account Verification Email
I have attempted to sign up but haven't received the verification email. What can I do? ↳ If you have not received the email, you may: Che...
Mon, 5 Jul, 2021 at 7:16 AM
FXSway ➫ What is our Mailing Address?
Where is FXSway located?  Our mailing address is FXSway LLC Griffith Corporate Centre, Suite 305, Kingstown, St. Vincent, and the Grenadines. ...
Mon, 5 Jul, 2021 at 7:13 AM
FxSway ➫ Identity Verification Guidelines
What documents may I submit to verify my identity for the KYC process? ↳ For Proof of Identity verification (POI), we require one of the foll...
Fri, 6 Aug, 2021 at 8:02 AM
FXSway ➫ Address Verification Guidelines
What documents may I submit to verify my address for the KYC process? ↳  For proof of address verification (POA), we require one of the following docume...
Mon, 5 Jul, 2021 at 7:20 AM
FXSway ➫ Regulation
Is FXSway regulated? ↳ Each regulator in the industry operates differently and has its own advantages and disadvantages. Therefore, we are appro...
Mon, 5 Jul, 2021 at 7:18 AM
FXSway ➫ Contacting Support
I would like to speak to an agent regarding a query, how can I find help? ↳ Our agents are available 24/7 through various methods such as: ...
Mon, 5 Jul, 2021 at 7:22 AM
FXSway ➫ Restricted Countries
Do you restrict any countries from signing up? ↳ Due to laws set in particular countries, we currently restrict and prohibit access to our services...
Fri, 1 Oct, 2021 at 10:33 AM
FXSway ➫ How to Update Marketing Preferences
I would like to update the Marketing preferences on my account. How may I do so? ↳ Your marketing preferences may be updated from the Settings tab....
Mon, 5 Jul, 2021 at 7:23 AM