What is Two-Factor Authentication and why should I make use of it? Two-Factor Authentication (2FA) is a standard authentication process, utilized by ...
Mon, 22 May, 2023 at 11:41 AM
How old do I need to be to sign-up to FXSway and start trading? You must be over 18 years of age on the day of registration. If I am not 18, ca...
Thu, 11 Aug, 2022 at 5:27 PM
I have attempted to sign up but haven't received the verification email. What can I do? ↳ If you have not received the email, you may: Check you...
Thu, 11 Aug, 2022 at 5:27 PM
Where is FXSway located? Our mailing address is FXSway LLC Griffith Corporate Centre, Suite 305, Kingstown, St. Vincent, and the Grenadines. ...
Thu, 11 Aug, 2022 at 5:28 PM
What documents may I submit to verify my identity? ↳ For Proof of Identity verification (POI), we require one of the following documents: National Id...
Mon, 6 Mar, 2023 at 2:47 PM
What documents may I submit to verify my address for the Identity Verification process? ↳ For proof of address verification (POA), we require one of the f...
Mon, 22 May, 2023 at 11:41 AM
I would like to speak to an agent regarding a query, how can I find help? ↳ Our agents are available 24/7 through various methods such as: Live C...
Thu, 11 Aug, 2022 at 5:28 PM
Do you restrict any countries from signing up? ↳ Due to laws set in particular countries, we currently restrict and prohibit access to our services to...
Thu, 18 May, 2023 at 11:07 AM
How can I update my marketing preferences? ↳ Your marketing preferences may be updated from the Settings tab. Click on the Settings tab on you...
Thu, 11 Aug, 2022 at 5:29 PM
Do we offer an Islamic Trading Account? ↳ Yes, Islamic Trading Accounts are available on FXSway. An Islamic Trading Account has no swap or rollover f...
Thu, 11 Aug, 2022 at 5:29 PM