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Generic Profile Inquiries

FXSway ➫ Support Pin
What is a Support Pin and how may I locate it? ↳ A Support Agent may ask you for your 6-digit support pin to help assist with your request. The...
Thu, 25 Aug, 2022 at 11:35 AM
FXSway ➫ Why am I having issues with my phone number?
Phone number not being accepted?  ↳ When inserting your phone number, make sure that you are using your international format. Bear in mind not to u...
Thu, 1 Sep, 2022 at 1:05 PM
FXSway ➫ Can I Submit Documents Manually?
Is it possible to upload additional Documents?  ↳ Yes, if you wish to upload an additional or new document to your account, you can do so by accessing...
Thu, 25 Aug, 2022 at 11:35 AM
FXSway ➫ How long does it take to Verify my Account?
How long does it take to verify your account?  ↳ We target to verify and approve your account in the same day, however, in some cases, it can take ...
Thu, 25 Aug, 2022 at 11:36 AM
FXSway ➫ Verify or Update your Phone Number.
How can I verify or update my Phone Number?  Login to your FXSway account.  Click/tap Settings.  Insert your phone number in the box provided.  M...
Thu, 25 Aug, 2022 at 11:36 AM
FXSway ➫ Changing the Leverage of MetaTrader Accounts
How can I change my MetaTrader account's leverage? ↳ Your account's leverage may be changed at any time. Before doing so, ensure that all open trades ...
Thu, 25 Aug, 2022 at 11:39 AM
FXSway ➫ Wallet to MetaTrader Transfer
How do I transfer my funds from my Wallet to MetaTrader? Go to the Internal Transfer tab. Select Wallet to MT4 as your transfer type. Choose the MT...
Thu, 25 Aug, 2022 at 11:41 AM
FXSway ➫ Removing a MetaTrader Account
How can I delete a MetaTrader account? ↳ Before attempting to delete an account, ensure that no trades are open and any negative balances are sett...
Thu, 25 Aug, 2022 at 11:41 AM
FXSway ➫ Amending Personal Information
How do I amend the personal information which I have provided during account registration? ↳ Our back-office system does not allow amendments of perso...
Thu, 25 Aug, 2022 at 11:42 AM
FXSway ➫ Internal Transfers
What are the available Internal Transfer methods?  Wallet to MetaTrader - Click here Wallet to Wallet - Click here Metatrader to Wallet - Click here...
Thu, 25 Aug, 2022 at 11:43 AM